Fees and insurance
How fees work
Plain answers before you book. Call the front desk if yours is not here.
Insurance we work with
Some PPO plans include an acupuncture benefit, and we bill the plans we are in network with. Plans differ and change each year, so we check yours before you come in.
Some PPO plans that include an acupuncture benefit
Some employer plans: ask your benefits office
HSA and FSA cards: ask your plan administrator before you book
If you pay yourself
If you are not using insurance, you pay at the visit by card. The fee depends on the length of the session and on anything you add, such as cupping, and we tell you what it is before you book.
Receipts for reimbursement
If we are out of network with your plan, we give you an itemized receipt after each visit. Called a superbill, it may let your plan pay you back for some of what you pay, and the plan decides. Four questions to ask it:
Is there an acupuncture benefit?
How many visits does it cover?
Is there a copay or a deductible?
Do I need a referral?
An estimate in advance
We give a written estimate in advance to anyone paying without insurance. Ask when you book and we send it before your first visit. If a bill comes to $400 or more above that estimate, you can dispute it.
Checking your benefits
Before your first visit, our front desk calls your plan, asks the four questions above and tells you what it said. If something changes, we call you.
What the first visit includes
About 75 minutes: a talk about your training week and how you feel, a treatment, and a plan for the next few weeks. Your acupuncturist explains the risks and answers your questions before any needle goes in. Your estimate or your benefits check covers the fee.
Four questions for your plan
Before you book, ask your plan
If we are out of network with your plan, these tell you what a receipt from us could earn back.
- 01
Is there an acupuncture benefit?
Some plans cover it, some cover it with a referral, and some do not cover it.
- 02
How many visits does it cover?
Many plans set a limit for the year or for each condition.
- 03
Is there a copay or a deductible?
Ask what you pay at each visit, and how much of your deductible is left.
- 04
Do I need a referral?
Some plans want a letter from your doctor first.
Questions about cost?
Call the front desk, or book a first visit and ask for your estimate.